Managed IT Services

Business IT services for a worry free investment.

From Project management, IT Consulting, Procurement service Managed IT services and VoIP Phone Services. 37West Technologies has technologiy solutions for you.

Let our industry experence speak for itself.

37West covers a wide array of inustries. From Construction, Healthcare, Automotive, Comercial, Legal, Government, Environmental and even asisting other IT Companies. 37West takes an industry aproach and brings you IT services that works best allowing you to quickly adopt the latest trends for that Industry, Increase Revenue, and Reduce Risk.

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37West 1Care - Managed IT Services

Whether you have a home office, small business, or medium business, three things are paramount; your customer's satisfaction, business continuity and continued productivity. You deserve IT support from a company that always makes those needs a priority. With 37West's IT services, you won't have to wait hours or a day for a response or a fix. If your issue requires an immediate response, you can rest assured that you will have a response right away. We are a business just like you and productivity down time is not an option. Your technology is your business and we can help keep it running 24/7.

 1Care Basic 1Care Standard 
A lighter aproach to our 1Care Standard plan, 1Care basic allows our customers to take partial advantage of IT Support Services to keep you network secure without the unlimited on-site or remote support.This plan is intended for busineses who are smalll or are growing, with 10 or less PC's and no servers. With 1Care basic, Pay monthly for any one or more of the following, AV updates and monitoring, Backups, Network internet conectivity monitoring to keep you conected to the internet. Then Pay-as-you-go for on-call Remote or on-site support. 1Care basic clients still binifit from the same response times as the standard plan does.

Fully Managed IT Service - One Flat Monthly Feey

For one flat monthly fee you get the following:

 

  • Includes support for 25+ PC's and 4+ servers and 1 or more seperate locations
  • Includes support for 25+ PC's and 4+ servers and 1 or more seperate locations
  • Ongoing 24/7 monitoring of all IT infrastructure, including servers, PC's, VoIP Phones, Networks,VPN's, and more
  • Providing a 24/7 "IT department" for your company and your employees
    Personal company helpdesk support for each employee
  • Active anti virus updates and scans
  • Spy-ware / mal-ware prevention and deletion.
  • Scheduled patch assessments & system updates
  • Monthly 37 point on site inspection and cleaning of all workstations and devices
  • Active monitoring of potential hardware failure*Warranty repair services for Dell, HP, Acer, and more
    Advanced network maintenance and management
  • VoIP Phone system support
  • Manage and perform ongoing backups***
  • Offsite backup support to maintain zero data loss***
  • File, SQL, Web, and SAN Server installation, maintenance, recovery, and support
  • Hosted and cloud e-mail server management
  • One-on-one quarterly meetings with reports to you about the health and recommendations of your technology infrastructure
  • Manage system updates (Windows, OS-X, Unix, Linux, etc)Automated dispatch to your site of business for repairs and maintenance if needed
  • Personalized training and consulting on new devices and equipment
  • Full planning and roll-out of any new systems or upgrades on site
  • Can work with existing providers on your behalf such as Xerox, COX, Verizon, Custom software vendor, and more
  • 1ne Link - A dedicated technician for IT consulting, planning, and support